Privacy Policy

Last updated: October 2025

1. Introduction

Hartlepool MOT (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website:
https://hartlepoolmot.com/

2. Information We Collect

We only collect personal information that you voluntarily provide through our contact form, which may include:

  • Your name

  • Your email address

  • Your phone number

  • Your Car Registration

  • Your message or enquiry details

We do not collect payment details or sensitive personal data through our website.

3. How We Use Your Information

We use your information solely to:

  • Respond to enquiries or MOT booking requests

  • Provide information about our services

  • Contact you regarding your enquiry

  • Maintain internal records for administrative and legal purposes

We do not use your data for marketing or share it with third-party advertisers.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent – when you submit information via our contact form

  • Legitimate interests – to respond to enquiries and manage our business

  • Legal obligations – where required by UK law

5. Data Sharing

We do not sell, rent, or trade your personal information.
Your data may be shared only with trusted service providers (such as website hosting or email providers) where necessary to operate our website and communications.

All third parties are required to handle data securely and in line with UK GDPR.

6. Data Retention

We retain contact form submissions only for as long as necessary to deal with your enquiry — typically up to 12 months, unless a longer period is required for legal or administrative reasons.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)
    👉 https://ico.org.uk

8. Security

We take appropriate technical and organisational measures to protect your personal information.
However, no internet transmission is completely secure, and absolute security cannot be guaranteed.

9. External Links

Our website may include links to external websites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.